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Dear Arpad, Eva, all at ACE,I would just like to express my sincere thanks for supporting the first weekend transfer of our DHL B757s. Our first 3 aircraft are serviceable and spread around Europe on their well-deserved daystops. All aircraft have been flying with a perfect reliability straight out of C-checks at Aeroplex, and we have been able to stay within our challenging project timelines with each aircraft going into service as planned. Please pass our THANK YOU on to all of the teams working on our aircraft, a result like this can only be achieved with the support of a great team! Kind regards, Jan Wouterse Director Continuing Airworthiness CAMO DHL Air (Austria) GmbH |
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Dear all @ Aeroplex,I would like to thank you very much for the wonderful time here. I felt very well. Special thanks go to Customer Support for all the organization and support before and during my time here. Even if it was only 3 days. It was great to finally get to know personally all of the employees I had dealt with in the past via email. I am sure that things that need to be inquired about can be clarified more quickly and precisely in the future. I have already told my colleagues about all the positive things here and recommended you and this beautiful country to visit. I will definitely come back. Please forward also this mail to your higher management to see which great job you perform for customer every day. Thank you and stay healthy |
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Hi LászlóMany thanks again to you and the team for your exceptional support on the recovery of this aircraft. You managed to turn the aircraft around in less than 24 hours and it is now in PSA after completing revenue service last night for DHL. Great job. Many thanks Jim |
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Good morning AeroplexMy sincerest thanks for all the work carried out for us since the New Year, with HKX now successfully departed we can step back and review all the positives, and maybe a few negatives from the last 7 months. We have had challenges but the Aeroplex’s continued support and ‘can do’ attitude it has been a pleasure working with you all. We are all looking forward to working with you again in September for the next couple of aircraft. Can you please pass on my thanks to all the staff involved with our aircraft. Stay safe, Stay well Best regards, Adrian Selden Base Maintenance Technical Representative DHL Air ‘ABOUT TO DEPART’ Aeroplex Budapest. |
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To whom it may concernOn 3rd of July TC-JLS returned to BUD after takeoff due to failed bolt which was attached to Flap lever. Captain couldn’t changed the flap position and it landed with safely with Flap 1 with high speed. The failed bolt Had dropped under the radio panel. After we opened the door captain had no hope and told me its impossible to solve The problem and most likely the aircraft will no go. But then Mr.Olajnek Zsolt came to airplane from ACE . After he checked the situation he said he will fix it with Much confidance. His confidance made me decide to keep passengers onboard to prevent further delay. He detached the radiıo panel and flap lever carefully, and after 30min he was able to find the bolt. Then he attached it to its position, and we were goo to go, after some needed flap tests. During the whole work, Mr. Olajnek Zsolt was always in communication with us and the Captain, He dealt with the problem Very professionaly. On behalf of Turkish Airlines heartfelt thanks to him. Sincerely Özgür Ozan ÖZDUMAN Station Manager Turkish Airlines Inc. |
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Hi EtiJust wanted to drop you a quick email to say thank you. Your 2 guys are just finishing the final part now, they have been a huge asset to us, they have performed to an extremely high standard and we couldn’t have completed the work without their assistance. We had a couple of issues on the path but your guys guided us through those problems! So please pass on my comments to relevant people in Aeroplex, and thanks again for all your help. Best Regards David Main General Manager DM Aircraft Maintenance GmbH |
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The positive ‘can do’ attitude of Aeroplex is something DHL greatly appreciate and is part of the company mantra. Issues regularly resolved without involving DHL but contacted if guidance is required. Keep up the good work. Thanks from the DHL Air team. Guy LarkinDHL Air |
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Afternoon Etelka,I’d like to thank Aeroplex and the two guys sent to Stansted to assist with the cable replacement on the A320. A very professional and hard-working pair. Best regards Martyn. |
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Dear Etelka,Thank you very much for your email and information that the engineers arrived safely. I am also very glad that you find our cooperation as trouble free. Please let me confirm that we could see it the same way. I would like to thank you for your support. We try to always try to provide more than agreed and I think that Aeroplex is doing it similar. It is always good to find such a partner. I think that the work performed on site was also on a very professional level without any issues. Thank you very much for your support. With best regards, Lubos |
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Good morning KristofJust to give an update on the return to service of G-DHKC, I can confirm that it landed serviceable at LEJ and there were no crew entries in the technical log. Thank you and the team for another successful input, let’s hope KC can perform as well as the last aircraft G-DHKE which entered service faultlessly and 4 weeks on has not had any C check related defects and only 3 minor in service defects. Best Regards Paul Alcock FRAeS Base Maintenance Technical Representitive DHL Air |
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LaszloThat is excellent news. As I said in the morning meeting a big thank you from all at DHL to you and the whole team for an excellent service and getting the aircraft out a day early – a great achievement. Best Regards Paul Alcock FRAeS Base Maintenance Technical Representitive DHL Air |
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Hi AllPlease see below report on No Inbd defects from DHLAir LEJ rep A great result, Thanks to all at ACE for your hard work, attention to detail and flexibility during these difficult times Kind Rgds Guy Larkin DHL Base Maintenance Technical Representitive |
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Dear Árpád and János,We would like to thank you and your team for the hard work and support for the 2019 Summer Season. The maintenance team always gave its best to support us.We had 35% less Maintenance related delays compare to last season, and we are positive that your team is capable of even further improvement in the future. I wish to name some of your colleagues whom excelled in the past few months. Olah Sandor, Gyurkovics Kalman and Nagy Robert were helping us way beyond the call of duty. We really look forward working with you and your team in the next summer season with the increased capacity. Sincerely, Janos |
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Good morning Customer Support,I have expressed my thoughts of appreciation to DHL management regarding the pro-active reactions and assistance DHL have received from Aeroplex hangar avionics staff and customer services in dealing with the recent issues we all experienced with KS modification and your support throughout all the ADS-B inputs here at ACE facility in Budapest.Our experiences are positive. Therefore I would like to take this opportunity to invite hangar engineering and customer services staff that made it possible to release KS on-time under very difficult circumstances and to make all these ADS-B modifications successful to join me for a meal this evening as a token of appreciation on behalf of DHL. Please advise accordingly and I will endeavour to book a restaurant in Budapest city centre for 8.00pm this evening for those who wish to join. Kind regards, Chris Saville Base Maintenance Technical Representative DHL Air |
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Afternoon Szilveszter / Janos and ACE Team,D-AKNV Departed BUD @ 15:20 Local... I would like to thank the ACE Team involved for their efforts and the improvements made on this check. With this Aircraft only having a 2 Day Extension, lets aim for an On-Schedule TAT this time with D-ABZE. Please pass on my thanks to the ACE staff not included in this email. Regards Allan Best Regards Allan Mell Head of / Senior Technical Representative |
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Good Morning,I can confirm that G-DHLF arrived in LEJ after a 69 minute flight, it landed fully serviceable and has now been upgraded to full ETOPS. Stefan Kontorravdis DHL Air Technical Director was visiting LEJ yesterday and visited the aircraft and commented that Aeroplex had carried out a very good input. I can also confirm that all the on-site team have been very impressed with the workmanship and support we have received during the input. Best regards Dave Johnston Base Maintenance Manager DHL Air |
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Good Morning Arpad,Thank you for resetting the priorities and giving your support to fix our AOG 737/OE-IAX sooner. The aircraft and crews were back in-time to support the total flight program! Please pass-on to all involved, our appreciation for your support! Martin, although busy with the OE-LFB, appreciated very much your follow-up support on the OE-IAX as well! To all, good luck with the last stroke on the OE-LFB/757 C-check. Have a nice weekend. Best regards Ronald Sincere Regards,
Ronald van den Bergh.
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Hi to all the Areoplex team,I would like to say a huge personal thank you for your help and support with OO-TFC during the recent input. I was last at Aeroplex in 2014 and I have to say things have changed a great deal for the better. From Airport access, to the new customer suite to the professionalism of Customer support on a daily basis. A special thank you to the two leads, Norbert and Ervin for taking care of the input, our additional requests and keeping me completely informed of the progress of the aircraft in a very professional manor. I hope to work with you all again soon. Have a wonderful 2019 Sincere Regards,
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Dear All,TFC has been released ahead of schedule after a tight modification slot in good and shiny condition. Thanks a lot for a job well-done and all your efforts! Have a great 2019 ahead and we are looking forward to the next project LFB on the 10th of January! Kind regards Benjamin Nolden Maintenance Planning & Support Manager B737/B747/B757 Technical Department ASL Airlines Belgium |
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Dear Mr. Laszlo,On behalf of EK-MCC and Emirates Airlines I would like to extend our Sincere Thanks for you thorough timely handling of the above subject delayed flight due to Cargo Door Structural Damage found on arrival. It was particularly helpful that you quickly organized an on-sight HFEC Inspection / Test of the Damaged Area and in addition you provided good communications by phone and eMail. These actions were instrumental in helping us to execute the DDA release in the shortest possible time and minimize the disruption to our Customers Thank-you for your excellent support! . With Kind Regards, Mr. Kerry A. Gibbson Maintenance Control Duty Manager Emirates (2018/09) |
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Dear Eva, and Arpad!
Kind regards, Adnan Bukic Chief Operating Officer Go2Sky (2018/06) |
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Captain's report...
Barbara |
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Thank You !Dear Colleagues,
Kindly submitted for your information |
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BIG Thank You !Dears, Once again I would like to say big thank you for professional and on time C-Check performed on our SP-HAX. In fact CRS achieved exactly on estimated date. I’m glad for cooperation with Line 2 team and I wish a lot of success like this one. Thank you for planners, engineering, customer service and all involved. For sure I recommend my management to return ACE with next projects. All Best.
Best Regards, |
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Thank You !Thank you for information. Also i would like to thank you and your colleagues for excellent cooperation. Best regards, Pavol Galan |
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Never forgetThe Thrust Reverser of Doom! Thanks guys... TNT (2017/09) |
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OM-IEX AOGTisztelt Igazgató úr, Köszönettel, Babik Ladislav |
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The YL-BBQ C-CheckDear colleagues, Have a good day and best regards, Chris |
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GratitudeDear Tamas, Thank you, Wilfried |
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All Aeroplex’s staff was fantasticDear Tamás Best rgds Oliveira Dias |
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KöszönetTisztelt Igazgató úr Köszönettel Babik Ladislav |
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All was perfectDear Mr. Demény and all Aeroplex team involved in EC-LZZ: Thanks a lot again guys and hope to see you soon! Alberto Gafo |
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Flight without any problemDear all Aeroplex team, Thanks again, great job.! Alberto Gafo |
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Flap replacementDear Arpad, With best wishes Daniel |
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YL-BBR and YL-BBS D-ChecksDear Tamás, Best regards, Oleg Sudeikin |
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Dear JacekTo make mention that I have found the Aeroplex Team and the facility Many thanks and kind regards, Mal Hide, Dear Mal.Thank you very much for such positive feedback regarding Aeroplex.
For sure during another base check planning we will take it under our consideration.
Regarding those three outstanding things, I hope we’ll found quick solutions, about
which will inform you and Aeroplex when only any info we will get.
Thank you once again. Best regards/Pozdrawiam Jacek Puzyński |
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Dear Custommer Support teamFrom the moment I arrived at your facilities, I have been like at home, Köszönöm José Antonio Sánchez Ruiz Dear ACE Team,same feeling I had. Thanks lot for your help and support. Köszönöm Gustavo |
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CPCP works and INSULATION BLANKET replacementHello Tamas Regards Robert Eikel |
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AcknowledgmentDear ACE Team, Regards, Nardi Veltman |
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Fast responseDear colleagues, Best Regards, Teodora Nedyalkova |
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Component RepairHi Csilla, Regards Branislav Fekete |
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Dear All,ILFC has signed the return acceptance, the aircraft would be deregistered before 2 pm. From now on, ILFC has the responsibility, and all new order should be charged to ILFC. In name of Air Europa, I would like to give our warm thanks to everybody, who has been involved in this project. Without your professional and friendly support, it would be not possible to close; it was a really high quality work that has been done by all Aeroplex staff. I hope very much to see that you will end March with the new project. all the best Nito |
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Gents,On behalf of American Airlines Regional Maintenance in London and our MOC/SOC int he US, I would like to thank you for all your efforts in getting the AA159 departed today and without it to have a Tech stop in Goose Bay Canada. Sincerely Bill Rand |
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During the flight the crew noticed the were 2ea speed bugs missing (minor issue not in the TL) Believe this or not this was the only complaint from the crew. Handling of the Aircraft was good. So in other words perfect exit from Heavy C6 check. Thank you all for very good support and quality of the workmanship. I´m very happy with Aeroplex Team Haraldur Siggeirsson |
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Dear Janos,I just wanted to send you a note to thank you for the support that we are currently getting from Aeroplex in Budapest. It is very important for us to have a partner like Aeroplex, and your flexibility/agility is important for us in cases like these. Again, I just wanted to let you know that we are very pleased with your usual quick response and support related to getting our aircraft back to serviceable condition. Best regards Gudmundur Bjarnason |
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To all concerned,I would like to thank you all for your performance on our Delta flight today (DL99/15Jun). Our service arrived over 4 hours late, however with professional team work we managed to release the aircraft within 1 hour and 9 minutes. With such a short turnaround we contributed to our transfer passengers by giving them a chance to reach their connecting flights and reduce the delay of those passengers with JFK as their final destination. Appreciated the extra efforts from all of you. Keep up the good work! |
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of EGME “Weekly Delays’ Discussion Meeting” held today 07/08/2008I hereby on behalf of EGME Chairman would like to thank all honored members of Aeroplex on the honorable effort exerted in overcoming the above mentioned AOG situation, which is always expected from Aeroplex of Central Europe Ltd, as one of MS distinguishable maintenance providers at out stations. Kindest regards and respect Eng. Seif Saad |
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Just a few words after this weekend happenings.We had two AOG (NOR and NOO) and the flight to Burgas with LN-NOO with 186 pax home was nearly canceled but finally the avionics found the failed SPCU and NOR was sent to Burgas. Saturday evening short of avionics they also joined us on troubleshooting on LN-NOO. I just want say a big thanks to Janos and the four men from Aeroplex for the support on Saturday evening /night, they helped us a lot. Best Regards Øyvind Breilid |
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Good morning Janos, Istvan,we had a issue with N327UP yesterday in BUD. The A/C was out of service due to a broken bracket on the main gear. Zoltan Papp was involved into it. He communicated very good and worked this issue in an absolutely professional way. I appreciated that he was handling tha situation in such a good matter. Regards, Mario Stanek |
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Good morning Janos,As you know, I went to BUD due to the AOG situation on A/C N341UP. I would like to take the opportunity to say “Thank you” to all involved mechanics. I recognize the outstanding work and the professionalism of how the situation was handled. Please pass on my regards to all of them. Thanks, Mario |
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Kedves Kollégák!A mai napon (október 14-én), nem sokkal 12 óra után telefonon megkeresett az Ural Airlines légitársaság műszaki igazgatója, hogy köszönetét fejezze ki azért az erőfeszítésért, amit az ACE megtett annak érdekében, hogy a VQ-BCX jelű repülőgép időben elrepülhessen. Hozzátette, hogy a minimális késés okát ismerik, és nem tartják az ACE felé felróható körülménynek. Megkért, hogy továbbítsam a köszönetét minden ACE-munkavállaló felé, aki elősegítette a karbantartást, illetve részt vett benne. A magam részéről csatlakozom a műszaki igazgató úr által elmondottakhoz. Köszönettel, |